Terms of Service

1. Acceptance of Terms

By accessing or using the presiore platform ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms constitute a legally binding agreement between you and presiore Pte. Ltd. ("we", "us", "our").

2. Platform Description

presiore is a blockchain-based platform that enables users to tokenize physical gold, trade gold-backed tokens, and redeem tokens for physical gold. The Platform operates on the Ethereum Sepolia testnet for demonstration purposes. All gold is stored at PT Pegadaian (Persero) [NC] and insured by PT Asuransi Jasa Indonesia (Jasindo) [NC].

3. User Registration

To use the Platform, you must:

• Be at least 18 years of age
• Complete KYC (Know Your Customer) verification
• Not be a resident of a sanctioned jurisdiction
• Provide accurate and complete information

4. Gold Tokenization

When you deposit physical gold:

• Gold is verified by UBPP LM PT Aneka Tambang Tbk (ANTAM) [NC] for purity and weight
• Verified gold is stored in PT Pegadaian (Persero) [NC]
• GOLD tokens are minted at a 1:1 ratio (1 token = 1 gram of 99.99% pure gold)
• Each batch is assigned a unique serial number recorded on-chain
• Token minting may take up to 24 hours after verification

5. Redemption

GOLD token holders may redeem tokens for physical gold subject to:

• A 0.5% redemption fee (paid in USDC)
• Minimum redemption of 1 gram
• Valid KYC and shipping address verification
• Processing time of 3-5 business days after verification
• Shipping costs covered by the redeemer (~$25 flat rate)

6. Fees & Gas

Platform fees are as follows:

• Deposit fee: 0% (free)
• Redemption fee: 0.5% of gold value
• Marketplace trading fee: 0% (free)
• Network gas fees: paid by user (Ethereum network)

7. Limitation of Liability

presiore shall not be liable for indirect, incidental, or consequential damages. Total liability is limited to the value of the fees paid. Smart contracts have been audited, but users acknowledge inherent risks in blockchain technology.

8. Termination

We reserve the right to suspend or terminate access for violation of these terms, illegal activity, or at our discretion. Users may terminate by withdrawing all assets and closing their account.

9. Governing Law

These terms are governed by the laws of Singapore. Any disputes shall be resolved through arbitration in Singapore.

10. Changes to Terms

We may update these terms at any time. Continued use after changes constitutes acceptance. Users will be notified of material changes via email or platform notice.